we offer free Royal Mail 2nd class shipping for orders over £25, otherwise it's:
Royal Mail 2nd class, not tracked – £3
DPD 24-hour tracked service (UK mainland, working days only) – £5.75
SHIPPING TIMES (estimated)
we offer same-day dispatch for orders placed before 1pm, but only ship on working days. please note that during bank holiday periods, shipping may be slower than expected.
Royal Mail 2nd class – 2-3 working days (note there is no tracking for this service)
DPD 24 hour service – 24 hours from dispatch, working days only
*COVID 19 UPDATE: due to the current pandemic, a small number of deliveries are taking longer than usual to arrive. if you’re based in the UK and your order hasn’t arrived within 7 working days using the Royal Mail service, please get in touch. for orders in the EU, please allow up to 2 weeks before getting in touch. thanks for your understanding.*
CHANGE OF SHIPPING ADDRESS
email us at firstname.lastname@example.org and if our warehouse hasn’t posted it already, then we’d be happy to help. use the subject line ‘HELP: change address’ and give us as much detail as you can, including your order number and order details.