we offer free Royal Mail 2nd class shipping for orders over £25, otherwise it's:
Royal Mail 2nd class, not tracked – £3
DPD 24-hour tracked service (UK mainland, working days only) – £5.75
Royal Mail tracked and signed – £6.50
SHIPPING TIMES (estimated)
we offer same-day dispatch for orders placed before 1pm, but only ship on working days. please note that during bank holiday periods, shipping may be slower than expected.
Royal Mail 2nd class – 2-3 working days (note there is no tracking for this service)
DPD 24 hour service – 24 hours from dispatch, working days only
Royal Mail tracked and signed – 3-5 working days
*COVID 19 UPDATE: due to the current pandemic, a small number of deliveries are taking longer than usual to arrive. if you’re based in the UK and your order hasn’t arrived within 7 working days using the Royal Mail service, please get in touch. for orders in the EU, please allow up to 2 weeks before getting in touch. thanks for your understanding.*
currently we only ship within the UK and EU, but our partners at Beauty Bay offer great international shipping rates on all our products.
CHANGE OF SHIPPING ADDRESS
email us at firstname.lastname@example.org and if our warehouse hasn’t posted it already, then we’d be happy to help. use the subject line ‘HELP: change address’ and give us as much detail as you can, including your order number and order details.