100% satisfaction guarantee
we offer a 100% satisfaction guarantee, so if you're not satisfied with your product for any reason, you can return it to us, no questions asked. you'll have 30 days after receiving your item to let us know.
to start a return, you can contact us at firstname.lastname@example.org, and we'll take you through the steps.
you will be automatically refunded on your original payment method, and you will receive an email notification for this. please remember it can take some time for your bank or credit card company to process and post the refund too.
damages and issues
please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
exceptions / non-returnable items
unfortunately, we cannot accept returns on gift cards.